EBT System Issue - October 20th, 2025 11:30 AM ET
CDE is experiencing a third-party internet issue affecting inbound and outbound calls. Our team is actively working to resolve it. You may experience longer hold times when calling the support center. Please feel free to reach out to our support team at support@goebt.com. Thank you for your patience.
EBT Processing Outage – RESOLVED 10:00 AM ET on March 18th, 2025
The third-party EBT processor resolved a service outage that was experienced earlier today. Service has been restored; however, you may need to disconnect and reconnect the power supply to your EBT terminal to begin processing transactions again. Feel free to contact our Help Desk at 800.277.5165 if this does not resolve your technical issue.
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